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Context Help

If you get lost inside our Control Panel, the very first thing you should do is push the Help button, which is present on each page. A popup will open. It offers in-depth info about all the operations that you can perform on the page in question. Each pop-up window shows up on the very same page so that you can quickly get back to your work.

Video Tutorials

We have a rich assortment of educational video clips clarifying how to work with our Control Panel. They're intended for those of you who would like to see how things are getting done rather than just reading articles. Thus, anyone can quickly find their way around our Control Panel by merely watching our step-by-step how-to video clips.

F.A.Q.

If you can't find the answer you are looking for, have a gaze at our extensive Frequently Asked Questions database, which includes questions asked by actual persons and offers real solutions. We periodically "revamp" our Frequently Asked Questions section with new entries in order to embrace all the new additions and innovations associated with our platform.

Ticketing System

If you still can't discover the answer you are looking for in the FAQ database either, you can get in touch with our excellent team of support engineers available 24/7/365 and eager to assist you with any issue. Each trouble ticket you open will be responded to in less than one hour (the average ticket response time is just 20 minutes), so you will not have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 183300

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com